Support

We're here to help.

Contact

Email: support@moneapps.com

We typically reply within 1–2 business days.

Frequently Asked Questions

How do I restore my purchase?

Open the app → Settings → tap Get Premium → tap Restore at the bottom of the paywall.

How do I cancel my subscription?

Open iOS Settings → tap your name → Subscriptions → VideoPlayer → Cancel Subscription.

Which formats are supported?

MP4, MOV, M4V, MKV (most codecs), AVI, WMV, FLV, WEBM, 3GP, MPEG, HEVC and more.

Where are my videos stored?

Videos you import are stored in the app's local Documents directory on your device. Nothing is uploaded.

Does the app support Picture-in-Picture?

Yes. Tap the PiP icon in the top-right of the player, or simply swipe to the home screen during playback.

What are the player gestures?

• Single tap — toggle controls
• Double tap left/right — skip −10 / +10 seconds
• Hold (long press) — temporarily play at 2× speed
• Drag scrubber — seek